Amazon is hiring for Virtual Technical Support in India. Candidates with Any Graduate, Post Graduate can apply for the position. The Complete Information and requirements are given below:
| Company | Amazon |
| Position | Virtual Technical Support |
| Qualification | Any Graduate/ Post Graduate |
| Batch | Any Batch |
| Experience | 0-4 Years |
| Location | Work From Home |
Key Responsibilities:
- Excellent Technical Support skills, including maintaining focus on the customer issue in afast-paced environment.
- Ability to empathize with and prioritize customer needs.
- Demonstrates interpersonal skills with a diverse customer base.
- Demonstrates conflict resolution, negotiation, and de-escalation skills.
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
- Ability to determine customer needs and provide appropriate solutions.
- Maintain regular and reliable attendance, including the daily schedule as assigned.
- Flexible with the working schedule; may be expected to work weekends, holidays and events.
- Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
Education & Qualifications:
- The minimum qualification is 10+2. Any Graduate, Post Graduate
How To Apply?
- First, read through all the job details on the page.
- Scroll down and press the CLICK HERE button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Cross-check the information before submitting it.