Grow is hiring for Customer Care Executive| Apply Now!

Groww is hiring for the position of Customer Care Executive. Candidates having BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM Degree can apply for the position. The full information and requirements of the position are given below:

PositionCustomer Care Executive
QualificationBCom, BBA, BBM, BA, B.Sc, MBA/ PGDM
BatchAny Batch
ExperienceFreshers & Experienced
LocationAcross India, (Work From Home)

Key Responsibilities:

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries. 
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades. 
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager. 
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred 

Education & Qualification:

● Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM). 

● 50% cutoff – 10th, 12th and Graduation. 

● No backlogs and Gap years during education

Key Skills:

  • Eagerness to learn about the company’s products and their capabilities. 
  • Ability to manage high volume of inbound customer queries. 
  • Technical aptitude and the ability to understand and explain complex concepts in simple terms. 
  • Ability to empathize with the customer and high customer centricity. 
  • Knowledge of other regional languages is helpful if the company works within the country. 

About Company:

Groww is India’s fastest-growing investment platform. Our long-term vision to become the  trusted money partner of ~100M Indians with core products in investment & banking. Groww  was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is backed by  marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator. 

How To Apply?

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  • Scroll down and press the CLICK HERE button.
  • To be redirected to the official website, click on the apply link.
  • Fill in the details with the information provided.
  • Cross-check the information before submitting it.

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