Groww is hiring for the position of Customer Care Executive. Candidates having BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM Degree can apply for the position. The full information and requirements of the position are given below:
| Company | Groww |
| Position | Customer Care Executive |
| Qualification | BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM |
| Batch | Any Batch |
| Experience | Freshers & Experienced |
| Location | Across India, (Work From Home) |
Key Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Education & Qualification:
● Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
● 50% cutoff – 10th, 12th and Graduation.
● No backlogs and Gap years during education
Key Skills:
- Eagerness to learn about the company’s products and their capabilities.
- Ability to manage high volume of inbound customer queries.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Ability to empathize with the customer and high customer centricity.
- Knowledge of other regional languages is helpful if the company works within the country.
About Company:
Groww is India’s fastest-growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator.
How To Apply?
- First, read through all the job details on the page.
- Scroll down and press the CLICK HERE button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Cross-check the information before submitting it.